They have so many machines, generally extremely friendly staff, very clean, free alcohol. It’s quite a drive for us and we usually only go on our anniversary if we have the opportunity. I would usually rate Hollywood Casino at Charles Town at 5 stars. I used the restroom, wrote this review, and got back on the road. My gambling wallet never left it’s hiding place. I hate slots anyway, but I can confirm that I witnessed no wins during my visit. The casino obviously has no concern for its customers at all. There was no observance of social distancing even though a pre-recorded message was played about it fairly often. The seats that have appeared at other casinos during the pandemic were absent, so active players and their molls kept moving on top of other players. Add to that that the pit boss was surly, my calls and emails from the prior several days were never answered, and the table sneeze shields only existed to protect staff because there were none between players who were on top of each other. Though I was there on a lazy Friday at the tail of a pandemic, and the place was empty, the minimums were $15. The free odds are 2-3-4, or “full odds,” which is about the worst in any casino I’ve visited. I stopped in to check out the casino since it was along my route back from a meeting, and I do like a good game of craps.

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